Turning a Joke into Innovation: AI Integration in our Daily Task Manager

Recently, I developed a ticket management system to streamline day-to-day operations at my workplace. The system is as simple as you’d expect: users can create tickets with tentative completion dates, and team members can post updates on those tickets. However, today I’m not here to discuss how I built the system. Instead, I want to highlight how I integrated AI to help users generate updates with prompts or even summarize the updates they wish to post. It all started as a joke. In today’s world, we rely heavily on AI tools like ChatGPT, BART, and Deep.ai to rephrase our writing and ensure grammatical accuracy. It’s no secret that many of us use grammar tools, whether AI-powered or not. At our workplace, quite a few users do the same. This is nothing to be ashamed of, and no one should be concerned about it. In fact, I believe it’s essential to present ourselves and our ideas clearly and polished. After all, while English may be our primary workplace language, it’s not our mother tong...